The UK’s Leading Online Psychiatric Service
Psychiatry UK is the UK’s leading provider of digital psychiatry services, working both privately and with the NHS to support children, teenagers and adults with expert, patient-centred care.
We make high-quality mental health care more available to everyone.
Private Adults
Specialist diagnosis and treatment for a wide range of mental health conditions and needs
Children & Adolescents
Expert ADHD, ASD and other mental health support for children and teenagers
Our Most Frequently Asked Questions
It can take up to 3 months to process your referral. Once accepted, we will contact you via SMS and/or email with instructions to help you set up an account on our MedQare portal.
When you are logged in, you will find a welcome note letting you know what will happen next.
If you have not heard from us within 3 months, please ask your GP surgery:
- The date your GP sent your referral.
- Whether your referral has been returned to your surgery as incomplete, or has not been accepted.
- If your referral has not been returned to your GP and you have not heard from us after 3 months, please contact us using our Virtual Assistant service (our opening hours are: Mon-Fri: 8am-6pm).
We continue to experience unprecedented demand for referrals for our Adult ADHD and Autism services, which has inevitably created waiting lists for assessment and treatment.
Please click here for our current waiting time information
We thank you for your patience and understanding. We are doing everything we can to reduce waiting times and improve accessibility to our mental health services.
If you are a Kent and Medway Adult Autism and ADHD Service patient – please read this statement
After your initial assessment, your consultant may refer you to our titration team to obtain a prescription for medication and titration. An update on titration waiting times can be found here
Please note that due to global drug shortages patients might experience additional delays in prescribing medication for ADHD. Please download the latest Update Regarding National ADHD Medication Shortage for further information. This information is updated regularly.
After your assessment, your consultant will write to your GP. However, please note that this may take 4-6 weeks.
A copy of your clinic letter will be uploaded to your MedQare portal, and you will be notified by email and/or SMS, or via the Companion app, to log in and read/download your letter as required.
Please leave a note on the portal with your requested amendments and assign the note to ‘Your Doctor’. This is the fastest method for getting any changes made.
Please leave a note on the portal with your request. Assign the note to ‘ Your Doctor’ – or ‘Your Prescriber’ if you are in titration. Please do not assign the note to ‘Customer Support’ as this may result in a delay due to the volume of notes that are sent to this team.
Please allow a minimum of 10 days for this letter to be generated for you.
If you are registered with a GP surgery in England and you are referred by a GP to a consultant or specialist in mental health, you have the legal right to choose Psychiatry UK as we are a qualified provider. You will need to be referred by your GP if you think you have ADHD or ASD (Right to Choose does not cover any other conditions at this time).
Find out more about Right to Choose ADHD or Right to Choose ASD
Why choose Psychiatry UK?
Convenient – Consultations via secure video call in your own home
Cost-effective – Excellent value compared to face-to-face consultations
Evidence-based – Our diagnostic approach follows National Institute for Health and Care Excellence (NICE) guidelines
Regulated – We are registered with the Care Quality Commission (CQC)
We care – Patient-led care is at the centre of everything we do
Expert
We have 280+ GMC registered Consultant Psychiatrist specialists
Trusted
Over 35,000 people trust us with their care every year
Safe
Our service is safe, compliant and we work to high ethical standards
Our Values
Compassionate
Our patients are at the heart of all we do. We listen, care and take on your feedback to make our services better.
Ethical
We do the right thing to keep our patients safe. Your happiness and safety are our number one priorities.
Expert
We provide qualified, effective and high-quality psychiatric care.
Innovative
We adopt the latest technologies to help us provide and improve patient care.
Patient Reviews
Fantastic service. The prescriber was lovely and there for support. Always responded within the same day. Well worth the wait on the waiting list. Took around 6 months however the service it’s self is fantastic.
Trustpilot, February 2024
I cannot put into words how brilliant my experience with Psychiatry UK has been. I was referred in February 2023, via my GP using the right to choose pathway, and had my assessment for ADHD the following August … I then started titration in December … and have found a medication that has changed my life. After years of feeling “different” and wondering why everything was such a struggle, I have answers and now the tools to deal with my struggles.
Trustpilot, January 2024
My wife was recently assessed for adhd by Psychiatry UK and I was thoroughly impressed by the assessment conducted by the consultant. I am also a psychiatrist working for an NHS Trust elsewhere and was invited to support my wife during her assessment. I have been very impressed with their user-friendly online interface, ease of access to documents and direct messaging via the website.
NHS Reviews, December 2023
Rated as Outstanding on iWantGreatCare
We are recruiting!
We are actively recruiting psychiatrists, especially with ADHD and ASD experience, and non-medical prescribers with ADHD experience.